Senior Library Assistant: Patron Services & Tech Support

State; Boston (MA); On-site; USD 43,000 - 52,000; Full time

Job summary

Boston Public Library—Fields Corner Branch in Boston is seeking a Senior Library Assistant to support daily library operations, greet patrons, register borrowers, and help manage books and materials. The role requires a high school diploma or GED, good people skills, basic PC knowledge, dependability, and the ability to work cooperatively with staff.

Bilingual abilities are valued; residency in Boston is required by start date.

Qualifications

• High school diploma or GED required.
• Tact and good oral skills.
• Ability to work cooperatively with staff.
• Basic PC skills with Windows software.
• Dependability and punctuality.
• Desirable: Vietnamese or Spanish language skills.
• Residence in the City of Boston by start date.

Responsibilities

• Greet and direct library patrons in person and by phone.
• Greet patrons, provide directions and information, and interpret policies.
• Identify and refer problems to supervision.
• Charge and discharge books/materials; record fines.
• Register borrowers and verify identification.
• Prepare periodicals for circulation and maintain collections.
• Operate and maintain equipment and basic systems.
• Assist in maintaining bulletin boards and exhibitions.
• Typing/word processing and filing tasks.
• Compile basic statistical records.

Skills

People skills

Oral communication

Teamwork

Windows software

Punctuality

Attention to detail

Language skills

Education

High school diploma or GED

Job description

Boston Public Library—Fields Corner Branch in Boston is seeking a Senior Library Assistant to support daily library operations, greet patrons, register borrowers, and help manage books and materials. The role requires a high school diploma or GED, good people skills, basic PC knowledge, dependability, and the ability to work cooperatively with staff.

Bilingual abilities are valued; residency in Boston is required by start date.