Patron Services & Programs Library Assistant

Alsip-Merrionette Park Public Library District; Peoria, Northern (IL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Peoria Public Library is seeking a Full-Time Library Assistant at the North Branch in Peoria, IL. You will deliver excellent customer service, assist patrons with reference inquiries, and support daily library operations.

The role involves circulation duties, holds processing, and helping with programs like Summer Reading. Candidates should have a high school diploma or GED and be able to work across locations as needed.

Qualifications

• High School Diploma or GED, or an equivalent combination of training/experience.

Responsibilities

• Provide reference and readers advisory service to patrons in person or by phone.
• Perform circulation duties, issue library cards, collect fines, and related tasks.
• Assist customers with using library resources and services on the floor and at the desk.
• Assist with shelving, weeding, displays, and day‑to‑day department duties.
• Process holds and notify customers for pickup; handle billing for damages or losses.
• Assist with Summer Reading, story hours, author visits, and tours.
• Open/close procedures, start up computers, and ensure safety during closing.
• Support study room bookings and provide basic computer help to patrons.

Skills

Customer service

Reference services

Circulation systems

Organizational skills

Interpersonal communication

Education

High School Diploma or GED

Job description

Peoria Public Library is seeking a Full-Time Library Assistant at the North Branch in Peoria, IL. You will deliver excellent customer service, assist patrons with reference inquiries, and support daily library operations.

The role involves circulation duties, holds processing, and helping with programs like Summer Reading. Candidates should have a high school diploma or GED and be able to work across locations as needed.