Patron Services & Programs Assistant

Gulfshoresal; Leander, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Gulfshoresal is seeking an entry-level Library Assistant to perform routine tasks and provide daily support across library operations.

You will assist patrons, handle circulation activities, support programs, and help maintain collections with guidance from supervisors. The role requires a customer-service mindset and the ability to work a schedule that includes mornings, afternoons, evenings, and weekends.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Provides customer service to Library users in person and on the phone.
• Answers informational questions for all ages regarding library resources.
• Assists patrons with circulation-related services (membership, inter-library loan requests, reservations, payments).
• Assists patrons with technology support and access to public computers, software, and devices.
• Assists patrons with navigating the online library catalog.
• Receives and sorts returned materials; shelves materials as needed.
• Processes and receives new materials; repairs damaged items.
• Provides administrative support to librarians and supervisors.
• Attends meetings and training sessions.
• Performs security, light cleaning, and setup/cleanup for library operations.
• Supports Library programs by creating promotional materials and displays and assisting during events.

Skills

Customer service

Information/reference help

Administrative support

Technology assistance

Patron assistance

Education

High School Diploma or equivalent

Library Science coursework or library experience (6 months)

Job description

Gulfshoresal is seeking an entry-level Library Assistant to perform routine tasks and provide daily support across library operations.

You will assist patrons, handle circulation activities, support programs, and help maintain collections with guidance from supervisors. The role requires a customer-service mindset and the ability to work a schedule that includes mornings, afternoons, evenings, and weekends.