Patron Services Library Assistant

Sitka, City and Borough of (AK); Sitka (AK); On-site; USD 38,000 - 52,000; Full time

Job summary

Sitka Public Library is seeking a Library Assistant to help patrons in person, by phone or online, and to perform basic library support tasks including cash handling, data entry, and processing of materials. Under supervision, you will work independently on assigned duties and ensure a safe library environment.

The role typically involves opening/closing duties, assisting with reference questions, catalog searches, and maintaining orderly stacks while adhering to library policies and procedures.

Qualifications

• High School Diploma or GED; and
• Some work experience which includes contact with the public; or
• Any equivalent combination of experience, education and training which provides the knowledge, skills, and abilities necessary to perform the work

Responsibilities

• Serves as the initial contact for all patrons
• Prepares Library for opening and closing and maintains building security
• Performs circulation desk duties to assist patrons with their requests and directing patrons to the location of books and other library materials
• Provides reference services to patrons on a wide variety of subjects and educational levels
• Arranges and maintain library materials to ensure proper order on shelves
• Responds to questions and inform the public about library policies and procedures
• Resolved or refer patron problems and complaints
• Searches the library catalog and collections for holdings
• Performs basic maintenance to library materials and identifies materials in need of repair
• Performs basic maintenance repairs to library materials
• Performs routine technical processing and collection management tasks as assigned
• Performs other duties as assigned

Skills

Customer service

Computer literacy

Multi-tasking

Communication (verbal/written)

Cash handling

Organizing

Attention to detail

Education

HS Diploma or GED

Some college credits (II)

Associate’s degree (III) preferred

Tools

Excel

Word

Outlook

PowerPoint

Integrated Library System

Job description

Sitka Public Library is seeking a Library Assistant to help patrons in person, by phone or online, and to perform basic library support tasks including cash handling, data entry, and processing of materials. Under supervision, you will work independently on assigned duties and ensure a safe library environment.

The role typically involves opening/closing duties, assisting with reference questions, catalog searches, and maintaining orderly stacks while adhering to library policies and procedures.