Patron Services Pro — Circulation Desk (Part-Time)

New Lenox Public Library District; New Lenox (IL); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Vacation time

Sick time

Paid holidays

Tuition assistance

Employee Assistance Program (EAP)

Job summary

New Lenox Public Library District is seeking a knowledgeable Circulation Clerk to support patron services in a fast-paced setting. You’ll handle check-ins/outs, answer questions, issue cards, and manage holds and fines while assisting patrons with various library services.

The role is part-time (22 hours/week), with a schedule including Sundays and weekday evenings, reporting to the Patron & Technical Services Manager. An Equal Opportunity Employer.

Qualifications

• High school diploma or GED equivalent.
• Experience handling currency and basic math.
• At least one year of customer service experience.
• Ability to multitask and prioritize workflows.
• Friendly, courteous demeanor with public.
• Flexible schedule.

Responsibilities

• Operate the automated circulation system for check-in/out.
• Answer questions at the circulation desk and assist patrons.
• Issue patron cards and update the database.
• Place holds and process reserved materials.
• Inspect materials for damage during checkouts/returns.
• Collect fines and fees from patrons.

Skills

Customer service

Currency handling

Multi-tasking

Public interaction

Flexibility

Education

High school diploma or GED

Tools

Circulation system

Job description

New Lenox Public Library District is seeking a knowledgeable Circulation Clerk to support patron services in a fast-paced setting. You’ll handle check-ins/outs, answer questions, issue cards, and manage holds and fines while assisting patrons with various library services.

The role is part-time (22 hours/week), with a schedule including Sundays and weekday evenings, reporting to the Patron & Technical Services Manager. An Equal Opportunity Employer.