Patron-Centric Library Assistant & Tech Guide

Kent-District-Library; Kentwood (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Kent District Library is seeking a part-time Circulation Assistant to support patron services across branches. You will check in/out materials, issue cards, and assist with account updates while ensuring accurate records and friendly service.

Responsibilities include handling payments, sorting and shelving items, and helping patrons locate library materials. Training on ILS and branch operations will be provided; prior library or retail experience is preferred.

Qualifications

• Experience delivering friendly library service and assisting patrons.
• Familiarity with circulation policies and basic records handling.
• Ability to operate standard library/office equipment and software.

Responsibilities

• Check in/out materials and collect payments for fines or replacements.
• Issue library cards and process patron information updates.
• Sort, shelve, and inspect materials; assist with lost/damaged material handling.
• Provide reference help and guidance using the ILS and online tools.

Skills

Customer service

Data entry

Cash handling

Clerical skills

Interpersonal skills

Bilingual

Education

High school diploma or GED

Tools

ILS

Cash register

Job description

Kent District Library is seeking a part-time Circulation Assistant to support patron services across branches. You will check in/out materials, issue cards, and assist with account updates while ensuring accurate records and friendly service.

Responsibilities include handling payments, sorting and shelving items, and helping patrons locate library materials. Training on ILS and branch operations will be provided; prior library or retail experience is preferred.