Frontline Library Services Associate

Holland America-Princess (Holland America Dawson City Inn); Sitka (AK); On-site; USD 22,041 - 30,307; Full time

Job summary

Sitka Public Library is seeking a Library Assistant to assist patrons in person, by phone, and online. You will perform circulation tasks, help patrons locate materials, and provide reference services across a variety of subjects.

Responsibilities include opening/closing, maintaining security, and maintaining a neat, accessible collection. Requires strong customer service and basic math skills with flexibility for evenings and weekends.

Qualifications

• High school diploma or GED required; some college preferred for higher levels.
• Experience with public-facing roles and cash handling.
• Ability to work evenings, weekends, and holidays.
• Proficient in basic math and recordkeeping.

Responsibilities

• Serve as initial contact for patrons and assist with inquiries.
• Open/close library and maintain building security.
• Handle circulation desk tasks and locate library materials.
• Provide reference services across subjects for patrons.
• Maintain shelves and process new materials; update catalog records.
• Monitor policies and resolve patron issues and complaints.

Skills

Customer service

Cash handling

Multi-tasking

Organization

Written communication

Microsoft Office

Data entry

Communication

Education

High School Diploma or GED

Associate’s Degree (preferred)

Tools

Integrated Library System

Job description

Sitka Public Library is seeking a Library Assistant to assist patrons in person, by phone, and online. You will perform circulation tasks, help patrons locate materials, and provide reference services across a variety of subjects.

Responsibilities include opening/closing, maintaining security, and maintaining a neat, accessible collection. Requires strong customer service and basic math skills with flexibility for evenings and weekends.