Patron Services & Facilities Coordinator

City of Arlington; Arlington, Northern (TX, KY); Hybrid; USD 23,000 - 29,000; Full time

Job summary

City of Arlington is seeking a customer service-focused individual to greet customers, answer calls, and respond to inquiries. You will access patron information, handle revenue-related tasks, and assist with programming and facility usage.

Responsibilities include maintaining facility cleanliness, setting up spaces, handling refunds, and coordinating programs. The role requires strong interpersonal skills and the ability to work with the public in a dynamic environment.

Qualifications

• High school education and at least six months related clerical/customer service experience.
• Possession of a valid Texas Operator's License, Class C.

Responsibilities

• Provide customer service by accessing patron information, receiving money, and assisting with inquiries regarding programming or facility usage.
• Perform facility maintenance and setup and respond to issues in the facility such as cleanliness or other issues.
• Coordinate and schedule programs and manage refunds and site revenues.
• Respond to information requests from the public and adapt to changing needs.

Skills

Office methods

Facility management

Multi-line telephone

Register customers

Interpersonal skills

Cleanliness

Physical capability

Drive a vehicle

Education

High school diploma

Tools

Personal computer

Fax machine

Calculator

Job description

City of Arlington is seeking a customer service-focused individual to greet customers, answer calls, and respond to inquiries. You will access patron information, handle revenue-related tasks, and assist with programming and facility usage.

Responsibilities include maintaining facility cleanliness, setting up spaces, handling refunds, and coordinating programs. The role requires strong interpersonal skills and the ability to work with the public in a dynamic environment.