Recreation Front Desk & Programs Assistant

City of Arlington; Center (TX); On-site; USD 22,000 - 29,000; Full time

Job summary

City of Arlington is seeking a customer-focused Associate to assist visitors with information, schedules, and services at a sports/recreation facility. You will respond to inquiries, handle registrations and payments, and support routine administrative tasks.

The role requires experience in customer service within recreation programs, ability to operate registration software, and the physical capacity to assist with maintenance and facility operations. Bilingual Spanish/English is preferred.

Qualifications

• One year of college plus one year of related experience is required.
• Customer service experience in recreation/sports management setting preferred.
• Bilingual Spanish/English preferred.

Responsibilities

• Assist customers with information, schedules, rules and services using basic searches.
• Process registrations and collect fees through the registration software.
• Respond to inquiries from the public and adapt to information needs.
• Assist management with routine tasks, surveys, facility issues and secretarial duties.
• Coordinate access, program information and facility orientation with partners.

Skills

Customer service

Bilingual Spanish/English

Scheduling

Data entry

Adaptability

Education

One year of college + one year related experience

Tools

Registration software

Microsoft Office

Telephone/Fax/ copier

Job description

City of Arlington is seeking a customer-focused Associate to assist visitors with information, schedules, and services at a sports/recreation facility. You will respond to inquiries, handle registrations and payments, and support routine administrative tasks.

The role requires experience in customer service within recreation programs, ability to operate registration software, and the physical capacity to assist with maintenance and facility operations. Bilingual Spanish/English is preferred.