Patron Services Associate — Library & Passport Agent

Alsip-Merrionette Park Public Library District; Itasca (IL); On-site; USD 21,000 - 22,000; Part time

Job summary

Itasca Community Library in Itasca, IL seeks a friendly Patron Services Associate to welcome patrons, check materials in and out, and perform routine circulation duties with a courteous, customer-focused approach.

The role includes serving as a Passport Acceptance Agent and representing the library positively to the community. Weekend or evening coverage may be required as part of the schedule.

Qualifications

• High school diploma or GED required.
• Public library circulation experience helpful.
• Customer-focused with strong communication skills.

Responsibilities

• Check out/in/reshelve library materials and other circulation duties.
• Assist patrons in-person and by phone.
• Represent the library in a positive manner.
• Serve as Passport Acceptance Agent.

Skills

Customer service

Phone support

In-person service

Education

High school diploma or GED

Job description

Itasca Community Library in Itasca, IL seeks a friendly Patron Services Associate to welcome patrons, check materials in and out, and perform routine circulation duties with a courteous, customer-focused approach.

The role includes serving as a Passport Acceptance Agent and representing the library positively to the community. Weekend or evening coverage may be required as part of the schedule.