Patron-Focused Library Service Specialist

Laurens County Government; Laurens (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Laurens County Government is seeking a Library Assistant to provide frontline customer service at the circulation desk. The role involves checking materials in/out, registering library cards, collecting fines, and shelving items within the library system.

Responsibilities include assisting with programs to promote card sign-ups, utilizing the Integrated Library System, and offering information assistance to patrons. The position requires excellent communication and accurate record-keeping.

Qualifications

• High school diploma or equivalent is required.
• Minimum of one year of customer service experience.
• Ability to operate a variety of library software and equipment.
• Provides excellent customer service to all age groups.

Responsibilities

• Check out and in library materials; register library cards and collect fees.
• Shelving and organizing materials; locate items for patrons.
• Assist with programs to promote library card sign-up.
• Provide reader’s advisory and information assistance to patrons.
• Assist with use of photocopiers, self-check machines, keyboards, and fax machines.
• Maintain accurate records and files; monitor facility security and maintenance.

Skills

Customer service

Team communication

Cash handling

Information assistance

Record keeping

Material check-in/out

Program promotion

Safety and security

Education

High school diploma or equivalent

Tools

Integrated Library System

Self-check machines

Computers

Photocopiers

Fax machines

Job description

Laurens County Government is seeking a Library Assistant to provide frontline customer service at the circulation desk. The role involves checking materials in/out, registering library cards, collecting fines, and shelving items within the library system.

Responsibilities include assisting with programs to promote card sign-ups, utilizing the Integrated Library System, and offering information assistance to patrons. The position requires excellent communication and accurate record-keeping.