Patron-Centric Library Services Specialist

Faylib; Fayetteville (AR); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Job summary

Fayetteville Public Library is seeking a Library Services Generalist to support Circulation operations in Fayetteville, AR. This role handles checkout, renewals, and patron assistance at desks and throughout the library.

Responsibilities include assisting with programs, shelving, catalog updates, and maintaining customer privacy. Strong communication and time‑management skills are essential; multitalented team players welcome.

Qualifications

• High school diploma or GED, plus on-the-job training in a skill area (e.g., customer service and clerical).
• Basic computer and math skills; familiarity with library automation and inventory system.
• Multilingual skills are a plus; strong communication and interpersonal abilities.

Responsibilities

• Greet and assist patrons with inquiries, delivering excellent service at desks and across locations.
• Check out, check in and renew materials using the library system; assist with holds and reservations.
• Shelve materials accurately and maintain order; support circulation and shelving processes as needed.
• Assist with library programs and outreach events; help with setup, crowd control and teardown.

Skills

Customer service

Time management

Interpersonal skills

Multilingualism

Education

High school diploma or GED

Tools

Library automation system

Job description

Fayetteville Public Library is seeking a Library Services Generalist to support Circulation operations in Fayetteville, AR. This role handles checkout, renewals, and patron assistance at desks and throughout the library.

Responsibilities include assisting with programs, shelving, catalog updates, and maintaining customer privacy. Strong communication and time‑management skills are essential; multitalented team players welcome.