Library Assistant

Laurens County Government; Laurens (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Laurens County Government is seeking a Library Assistant to provide frontline customer service at the circulation desk. The role involves checking materials in/out, registering library cards, collecting fines, and shelving items within the library system.

Responsibilities include assisting with programs to promote card sign-ups, utilizing the Integrated Library System, and offering information assistance to patrons. The position requires excellent communication and accurate record-keeping.

Qualifications

• High school diploma or equivalent is required.
• Minimum of one year of customer service experience.
• Ability to operate a variety of library software and equipment.
• Provides excellent customer service to all age groups.

Responsibilities

• Check out and in library materials; register library cards and collect fees.
• Shelving and organizing materials; locate items for patrons.
• Assist with programs to promote library card sign-up.
• Provide reader’s advisory and information assistance to patrons.
• Assist with use of photocopiers, self-check machines, keyboards, and fax machines.
• Maintain accurate records and files; monitor facility security and maintenance.

Skills

Customer service

Team communication

Cash handling

Information assistance

Record keeping

Material check-in/out

Program promotion

Safety and security

Education

High school diploma or equivalent

Tools

Integrated Library System

Self-check machines

Computers

Photocopiers

Fax machines

Job description

Description

• This position provides customer service at the circulation desk. The assistant is responsible for clerical work that requires the application of basic library work practices within the library system. The assistant checks out and in library materials. The assistant will register library cards, collect fees, and shelve books and other materials.

Requirements

• Provides excellent customer service to all age groups.
• Assists in programs to promote library card sign-up.
• Works with a variety of software and the Integrated Library System.
• Ability to communicate with the team professionally.
• Assists with the use of photocopiers, self-check machines, computers, and fax machines.
• Regularly checks emails and the library website for new information.
• Provides introductory reader’s advisory and information assistance to patrons.
• Ability to evaluate return materials for damage, missing parts, and conditions.
• Participate in meetings and make suggestions.
• Resolve patron problems in conformity with library procedures and policies.
• Locate materials for patrons, retrieve reserved books, and check in and out books.
• Maintains accurate records and files.
• Monitors security and maintenance of the facility; will report to the supervisor if there is an issue.
• Receive and process cash, check, and credit payments for fines and fees.
• Make recommendations for more effective, innovative programming, and assist with promotions
• Perform other duties as required.

Minimum Experience and Training

• A high school diploma or equivalent is required
• Minimum of one year of customer service