Patrol Security - Valley

Customized Guard Services & Systems; Los Angeles (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Weekly Pay

Uniforms Provided

Exclusive App Access

Full Support

Medical Insurance

Dental Insurance

401K/403b Plan

Job summary

Customized Guard Services & Systems in Los Angeles is seeking a Lobby Ambassador to greet tenants, guests and visitors, provide directions and assistance, and deliver outstanding customer service.

You will monitor access, verify IDs, log visitors, coordinate with security and maintenance, respond to emergencies, and relay updates to building occupants.

This role requires a Guard Card and offers weekly pay, uniforms, and access to our dedicated app.

Qualifications

• Guard Card required.
• Experience in customer-facing security roles is preferred.
• Strong communication and crisis management skills are essential.

Responsibilities

• Greet tenants, guests and visitors warmly and provide directions and information about building amenities and surrounding areas.
• Monitor and control access to the building, verify identifications, and issue visitor passes as needed.
• Maintain a visitor log and manage guest check-ins/check-outs.
• Collaborate with security personnel and building management to ensure safety and smooth operations.
• Relate important updates to tenants and guests and coordinate with maintenance staff for lobby upkeep and safety.

Education

Guard Card

Job description

Los Angeles, CA, United States of America

Job Skills / Requirements

The Lobby Ambassador serves as the first point of contact for tenants, guests, and visitors entering the commercial high-rise building. This role involves providing a welcoming atmosphere, ensuring the security and safety of the premises, and delivering exceptional customer service.

Key Responsibilities:

Greeting and Assistance:

• Warmly greet tenants, guests, and visitors upon arrival.
• Provide directions, information, and assistance regarding building amenities, services, and surrounding areas.
• Address and resolve inquiries and concerns promptly and courteously.

Access Control:

• Monitor and control access to the building, ensuring that only authorized individuals enter.
• Verify identification and issue visitor passes as necessary.
• Maintain a visitor log and manage guest check-ins and check-outs.

Security and Safety:

• Conduct regular surveillance of the lobby area and report any suspicious activities or security breaches.
• Collaborate with security personnel to ensure the safety of the building and its occupants.
• Respond promptly to emergencies, such as fire alarms, medical incidents, or evacuations, and assist as needed.

Communication:

• Serve as a liaison between building management, security, and tenants.
• Communicate effectively with other team members and departments to ensure smooth operations.
• Relay important information or updates to tenants and guests as required.

Lobby Maintenance:

• Ensure the lobby area is clean, tidy, and well-maintained at all times.
• Coordinate with maintenance and cleaning staff to address any issues or concerns.
• Report any maintenance needs or safety hazards to the appropriate personnel.

Certification Requirements (All)

Guard Card

Additional Information / Benefits

• Weekly Pay: We offer competitive weekly pay, ensuring timely compensation for your work.
• Uniforms Provided: We provide uniforms to maintain a professional appearance and ensure your comfort during working hours.
• Exclusive App Access: Our dedicated app provides easy access to features such as direct deposit, clock in and out functionalities, W1 forms, day off request submissions, and any other resources or support needed.
• Full Support: We provide comprehensive support to address any questions or concerns you may have, ensuring your smooth integration into the team.

Benefits: Medical Insurance, Dental Insurance, 401K/403b Plan