Security Officer

Los Angeles Marriott Burbank Airport; Burbank (CA); On-site; USD 22,041 - 30,307; Full time

Job summary

The Los Angeles Marriott Burbank Airport invites a motivated security professional to join our hotel team. You will patrol interior and perimeter areas on foot, observe for safety risks, and coordinate calm, decisive responses to emergencies to protect guests, colleagues and property.

You will operate CCTV, answer security calls, document incidents clearly, and communicate with supervisors via radio. This role requires a professional demeanor, strict adherence to health and safety rules, and the

Qualifications

• Active Guard Card required.
• Must be able to patrol on foot and respond to safety incidents.

Responsibilities

• Patrol interior and hotel perimeter on foot to identify safety risks and observe potential security concerns.
• Coordinate calm, decisive responses to emergencies to protect guests, colleagues and property.
• Answer security calls and safety hotline, responding promptly by priority.
• Monitor CCTV and report alarms to the supervisor on duty.
• Prepare clear, legible incident documentation and communicate information effectively.

Education

Active Guard Card

Job description

Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars!

Compensation: $19.00 per hour

Responsibilities and Duties

• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR.
• Maintain order in the hotel, dealing with the welfare of guests, e.g. assisting with door lock problems; coordinate, expedient response to emergency conditions such as fire, safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
• Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
• Observe the CCTV monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
• Use a clear, concise speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.
• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the hotel.

• Check employee packages as they exit to ensure no food or property is being removed. Screen persons entering this entrance for purpose and authorization.
• Receive, record and store lost and found items. Research and respond to inquiries from guests concerning status of items. Mail out claimed items to owner.
• Provide accurate information to inquirers for directions, hours of operation, etc.
• Escort guests and employees as required to parking lots, provide same for employees carrying house banks.
• Assist guest with door lock problems using moderately complex hand-held electronic apparatus.

Other Expectations

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
• All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
• Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Complies with health and safety rules, regulations and procedures to maintain a safe environment.

Qualifications

Skills

Behaviors

Preferred

Leader

Inspires teammates to follow them

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Experience

Required

Active Guard Card

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.