Patrol Security - Gardena

Customized Guard Services & Systems; Gardena (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Uniforms Provided

Exclusive App Access

Full Support

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

401K/403b Plan

Job summary

Customized Guard Services & Systems (CGSS) are hiring a Lobby Ambassador to greet tenants, guests, and visitors, provide directions, and support access control and safety within a high-rise setting.

You will work with security personnel, coordinate with maintenance, and ensure smooth communication between tenants and management. This role emphasizes exceptional customer service and vigilance in a fast-paced environment.

Qualifications

• The Lobby Ambassador role emphasizes first-contact customer service and security awareness.
• Responsibilities focus on greeting, access control, safety, and communication within a high-rise setting.

Responsibilities

• Greeting and assistance to tenants, guests, and visitors.
• Provide directions and information about building amenities and services.
• Address inquiries promptly and courteously.
• Monitor and control access to the building and verify identification.
• Issue visitor passes and maintain a visitor log.
• Report security incidents and coordinate with security personnel.
• Respond to emergencies and assist with evacuations.
• Liaise between management, security, and tenants; relay updates to occupants.
• Ensure the lobby is clean and well-maintained; coordinate with maintenance staff.

Education

Guard Card

Job description

Are you interested in working for us! Join our team at Customized Guard Services & Systems (CGSS) and advance your career with a fast-growing, privately-owned & operated company. Our hiring team will invest all of the necessary time and resources to ensure a perfect job placement is identified for you. Our commitment is our employees, and our entire business infrastructure is built for your career advancement and success. We are looking forward you to meet you and hope to welcome you to our “Customized” family in the very near future!

Job Skills / Requirements

The Lobby Ambassador serves as the first point of contact for tenants, guests, and visitors entering the commercial high-rise building. This role involves providing a welcoming atmosphere, ensuring the security and safety of the premises, and delivering exceptional customer service.

Key Responsibilities:

Greeting and Assistance:

• Warmly greet tenants, guests, and visitors upon arrival.
• Provide directions, information, and assistance regarding building amenities, services, and surrounding areas.
• Address and resolve inquiries and concerns promptly and courteously.

Access Control:

• Monitor and control access to the building, ensuring that only authorized individuals enter.
• Verify identification and issue visitor passes as necessary.
• Maintain a visitor log and manage guest check-ins and check-outs.

Security and Safety:

• Conduct regular surveillance of the lobby area and report any suspicious activities or security breaches.
• Collaborate with security personnel to ensure the safety of the building and its occupants.
• Respond promptly to emergencies, such as fire alarms, medical incidents, or evacuations, and assist as needed.

Communication:

• Serve as a liaison between building management, security, and tenants.
• Communicate effectively with other team members and departments to ensure smooth operations.
• Relay important information or updates to tenants and guests as required.

Lobby Maintenance:

• Ensure the lobby area is clean, tidy, and well-maintained at all times.
• Coordinate with maintenance and cleaning staff to address any issues or concerns.
• Report any maintenance needs or safety hazards to the appropriate personnel.

Certification Requirements (All)

Guard Card

Additional Information / Benefits

• Weekly Pay: We offer competitive weekly pay, ensuring timely compensation for your work.
• Uniforms Provided: We provide uniforms to maintain a professional appearance and ensure your comfort during working hours.
• Exclusive App Access: Our dedicated app provides easy access to features such as direct deposit, clock in and out functionalities, W1 forms, day off request submissions, and any other resources or support needed.
• Full Support: We provide comprehensive support to address any questions or concerns you may have, ensuring your smooth integration into the team.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan