Patrol Security - Santa Ana

Customized Guard Services; Santa Ana (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

Customized Guard Services in Santa Ana is seeking a Security Guard to maintain safety for shoppers, employees, and property across the retail center through vigilant patrols and timely incident response.

You will monitor entrances, exits, and parking areas; enforce security policies; report incidents; provide first aid when needed; and help deter theft and disturbances to ensure a secure shopping environment for all.

Responsibilities

• Conduct regular patrols of the shopping center, interior and exterior areas.
• Monitor entrances, exits, and parking lots for suspicious activity.
• Operate and monitor surveillance equipment, including CCTV cameras.
• Respond promptly to alarms, emergencies, and incidents, such as medical emergencies, fires, or disturbances.
• Provide first aid or assistance to injured individuals until medical personnel arrive.
• Prepare and maintain detailed incident reports for any occurrences during the shift.
• Enforce shopping center policies, rules, and regulations.
• Address and resolve conflicts or disturbances in a professional manner.

Job description

The Security Guard is responsible for ensuring the safety and security of customers, employees, and property within the retail shopping center. This role involves monitoring the premises, responding to incidents, and enforcing security protocols to prevent theft, vandalism, and other criminal activities.

Key Responsibilities:

Patrol Duties:

• Conduct regular patrols of the shopping center, including interior and exterior areas.
• Monitor entrances, exits, and parking lots for suspicious activity.
• Ensure that all areas are secure and free from potential hazards
• Operate and monitor surveillance equipment, including CCTV cameras.
• Report any unusual activity or security breaches to the appropriate authorities.

Incident Response:

• Respond promptly to alarms, emergencies, and incidents, such as medical emergencies, fires, or disturbances.
• Provide first aid or assistance to injured individuals until medical personnel arrive.
• Prepare and maintain detailed incident reports for any occurrences during the shift.

Policy Enforcement:

• Enforce shopping center policies, rules, and regulations.
• Address and resolve conflicts or disturbances in a professional manner.