Patrol Security Officer - San Clemente

Customized Guard Services; San Clemente (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Customized Guard Services is seeking a Security Guard to protect customers, employees and property at a California retail center. The role centers on patrols, CCTV monitoring, and enforcing security protocols to deter theft and disturbances.

Responsibilities include incident response, timely reporting, and professional conduct. The position requires a valid security license, physical fitness, clear communication, and availability for evenings, nights, weekends, and holidays.

Qualifications

• Security license and any local certifications required by regulations.
• Ability to stand for extended periods and patrol effectively.
• Strong communication and de-escalation skills.
• Attention to detail for risk spotting and reporting.

Responsibilities

• Conduct regular patrols of the shopping center, interior and exterior, including via golf cart.
• Monitor entrances, exits, and parking lots for suspicious activity.
• Operate and monitor CCTV cameras and other surveillance equipment.
• Respond to alarms, emergencies, and incidents; provide first aid if needed.
• Prepare detailed incident reports and enforce center policies.

Skills

Security training

Physical fitness

Communication skills

Attention to detail

Integrity

Problem-solving

Availability

Tools

CCTV

Job description

The Security Guard is responsible for ensuring the safety and security of customers, employees, and property within the retail shopping center. This role involves monitoring the premises, responding to incidents, and enforcing security protocols to prevent theft, vandalism, and other criminal activities.

Key Responsibilities:

Patrol Duties:

• Conduct regular patrols of the shopping center, including interior and exterior areas via golf cart


• Monitor entrances, exits, and parking lots for suspicious activity.


• Ensure that all areas are secure and free from potential hazards


• Operate and monitor surveillance equipment, including CCTV cameras.


• Report any unusual activity or security breaches to the appropriate authorities.

Incident Response:

• Respond promptly to alarms, emergencies, and incidents, such as medical emergencies, fires, or disturbances.


• Provide first aid or assistance to injured individuals until medical personnel arrive.


• Prepare and maintain detailed incident reports for any occurrences during the shift.

Policy Enforcement:

• Enforce shopping center policies, rules, and regulations.


• Address and resolve conflicts or disturbances in a professional manner.

Requirements:

1. Security Training and Certification: Possession of a valid security guard license and any additional certifications as required by local regulations.


2. Physical Fitness: Ability to meet the physical demands of the job, including standing for extended periods, conducting patrols, and responding swiftly during emergencies.


3. Excellent Communication Skills: Strong verbal and written communication skills, enabling effective interaction with individuals from diverse backgrounds and the ability to de-escalate tense situations.


4. Attention to Detail: Keen observation skills and the ability to identify and report potential security risks, suspicious activities, or policy violations.


5. Integrity and Professionalism: Demonstrated ability to act with honesty, integrity, and ethical behavior, maintaining confidentiality and displaying a professional attitude at all times.


6. Problem-Solving Skills: Capacity to think critically, assess situations, and make sound decisions under pressure, ensuring the safety and security of the premises and its occupants.


7. Availability: Willingness to work in shifts, including evenings, nights, weekends, and holidays, as security services often require 24/7 coverage.