Retail Security Patrol & Incident Response Pro

Customized Guard Services; San Clemente (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Customized Guard Services is seeking a Security Guard to protect customers, employees and property at a California retail center. The role centers on patrols, CCTV monitoring, and enforcing security protocols to deter theft and disturbances.

Responsibilities include incident response, timely reporting, and professional conduct. The position requires a valid security license, physical fitness, clear communication, and availability for evenings, nights, weekends, and holidays.

Qualifications

• Security license and any local certifications required by regulations.
• Ability to stand for extended periods and patrol effectively.
• Strong communication and de-escalation skills.
• Attention to detail for risk spotting and reporting.

Responsibilities

• Conduct regular patrols of the shopping center, interior and exterior, including via golf cart.
• Monitor entrances, exits, and parking lots for suspicious activity.
• Operate and monitor CCTV cameras and other surveillance equipment.
• Respond to alarms, emergencies, and incidents; provide first aid if needed.
• Prepare detailed incident reports and enforce center policies.

Skills

Security training

Physical fitness

Communication skills

Attention to detail

Integrity

Problem-solving

Availability

Tools

CCTV

Job description

Customized Guard Services is seeking a Security Guard to protect customers, employees and property at a California retail center. The role centers on patrols, CCTV monitoring, and enforcing security protocols to deter theft and disturbances.

Responsibilities include incident response, timely reporting, and professional conduct. The position requires a valid security license, physical fitness, clear communication, and availability for evenings, nights, weekends, and holidays.