Patrol / Control Desk Officer – Fremont

Prosegur; San Jose (CA); Presencial; USD 29 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Paid vacation

Free onsite gym membership

Health package

Resumo da oferta

Prosegur in Fremont, CA is seeking a Patrol / Control Desk Officer for full-time work. The role involves monitoring CCTV, managing access control with Lenel 9000, dispatching patrols, and conducting thorough patrols across campus facilities.

The ideal candidate holds a California Security Guard License, has at least 1 year in contract security, and is proficient with security platforms. Onsite work with a comprehensive benefits package is offered.

Qualificações

• High school diploma or GED equivalent.
• California Security Guard License required.
• Minimum 1 year of contract security experience.
• Tech-savvy with Lenel 9000, camera VMS, and alarm monitoring panels.

Responsabilidades

• Monitor multi-screen CCTV camera systems in real time and operate Lenel 9000 access control.
• Process access permissions and badge activity; handle electronic access requests.
• Answer calls from interior guard posts, site employees, and clients; dispatch patrol officers as needed.
• Conduct interior and exterior patrols to identify hazards, breaches, and policy violations.
• Initiate emergency escalation procedures and generate incident reports.

Conhecimentos

Security guard license

Communication skills

Patrolling experience

Dispatch/SOC experience

Security platforms proficiency

Formação académica

High School Diploma

Ferramentas

Lenel 9000

CCTV camera systems

VMS

Alarm monitoring panels

Descrição da oferta de emprego

Patrol / Control Desk Officer – Fremont(Guarding)

San Jose, CA, United States of America

$25.18 - $25.18

Overview

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

Patrol / Control Desk Officer – Fremont Full-Time | $25.18/hour

Job Overview

Key Responsibilities & Operational Duties:

• Control Desk Operations: Monitor multi-screen CCTV camera systems, respond to alarm panels, and operate the Lenel 9000 access control system in real time.
• Access & Badge Management: Process access permissions, manage badge activity, and process electronic access requests.
• Dispatch & Communications: Answer incoming calls from interior guard posts, site employees, and clients; dispatch patrol officers and field personnel accordingly.
• Active Physical Patrols: Conduct thorough interior and exterior foot patrols across campus facilities to identify safety hazards, security breaches, and policy violations.
• Incident Escalation & Reporting: Initiate formal emergency escalation procedures, notify site leadership during critical events, and generate detailed electronic incident reports.
• Customer Service: Maintain a professional, approachable demeanor while enforcing site security rules and assisting visitors and staff.
• Client-Funded Paid Vacation: PTO funded directly by the client account.
• Free Onsite Gym Membership: Full access to a spacious fitness center with cardio gear, free weights, yoga studio, and CrossFit rigs.
• Account-Exclusive Health Package: Special medical and wellness coverage options tailored to this account.
• Weekly Pay & Advancement: Reliable weekly payouts with site priority for internal promotions.
• Corporate Discounts: Savings on travel, theme parks, and shopping via Working Advantage.

Qualifications & Critical Skill Sets

• Valid California Security Guard License (Required).
• High school diploma or GED equivalent.
• Minimum 1 year of contract security experience.
• Tech-savvy with a strong willingness to learn and operate complex security platforms (Lenel 9000, camera VMS, and alarm monitoring panels).
• Dispatch, SOC, or Control Desk experience strongly preferred.
• Strong written/verbal communication skills; comfortable answering phones and managing multi-channel radio traffic.
• Physically able to conduct extended indoor/outdoor foot patrols in various weather conditions.
• Strict adherence to professional grooming and uniform standards (shirts tucked, neat presentation at all times).

Additional Benefits & Pre-Employment:

Medical, Dental, Vision, 401(k), Disability, Paid Sick Days, and Daily Pay choices. Pre-employment criminal background check and drug screen required.

CA PPO 120931

Education Requirements (All)

High School Diploma

Certification Requirements (All)

Security License, Level I , Level II, Level III

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan