Patient Visit Coordinator – Cancer Clinic

Fairview Health Services; Minneapolis (MN); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Tuition reimbursement

Retirement plan

Early wage access

Job summary

Fairview Health Services in Minneapolis, MN is seeking an In Clinic Visit Facilitator to support in-person clinic visits at our Clinics and the Masonic Cancer Clinic. This 1.0 FTE, benefits-eligible role includes coordinating patient information, preparing exam rooms, and assisting with scheduling and follow-ups.

The role emphasizes patient-centered care, effective communication with patients and providers, and comfort with both in-person and telehealth technologies.

Qualifications

• 1 year of customer service experience.
• Proficient with technology (computer hardware and programs, smart devices).

Responsibilities

• Prepare patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.
• Assist in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit, patient reported medication review, vitals collection with automated vitals machine and applicable health questionnaires.
• Prepare exam rooms and stock supplies
• Support the patient connection to the provider for the visit and serve as a resource ensuring a positive patient/provider experience.
• Complete visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up.
• Communicate effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

Skills

Customer service

Tech literacy

Tools

Epic Health Records

Job description

Fairview Health Services in Minneapolis, MN is seeking an In Clinic Visit Facilitator to support in-person clinic visits at our Clinics and the Masonic Cancer Clinic. This 1.0 FTE, benefits-eligible role includes coordinating patient information, preparing exam rooms, and assisting with scheduling and follow-ups.

The role emphasizes patient-centered care, effective communication with patients and providers, and comfort with both in-person and telehealth technologies.