Patient Triage & Scheduling Coordinator

Heart And Vascular Partners; St. Louis (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401K

Medical benefits

Paid time off

Job summary

Heart And Vascular Partners in St. Louis, MO is looking for a Phone Triage Representative to handle patient calls and schedule appointments for multiple cardiologists. Ideal candidates should have a high school diploma, excellent customer service and communication skills, and be detail-oriented. The role requires proficiency in computers, and EMR experience is preferred. This is a full-time, non-exempt position offering competitive compensation, medical benefits, and 401K.

Qualifications

• High school or GED required.
• Computer knowledge required; electronic medical records (EMR) highly preferred.
• Must have excellent customer service skills.
• Must be detail oriented and able to multi-task.
• Excellent oral and written communication skills.
• Must be self-motivated individual.
• Strong interpersonal skills.

Responsibilities

• Answer telephones in the telephone triage department.
• Screen and route patient calls to other departments.
• Complete detailed patient phone notes and flags.
• Responsible for scheduling patient appointments.
• Complete new patient registration using computerized system.
• Collect necessary demographic information.

Skills

Customer service skills

Detail oriented

Multitasking

Oral communication

Written communication

Interpersonal skills

Computer knowledge

EMR experience

Multilingual

American Sign Language (ASL)

Education

High school or GED

Job description

Heart And Vascular Partners in St. Louis, MO is looking for a Phone Triage Representative to handle patient calls and schedule appointments for multiple cardiologists. Ideal candidates should have a high school diploma, excellent customer service and communication skills, and be detail-oriented. The role requires proficiency in computers, and EMR experience is preferred. This is a full-time, non-exempt position offering competitive compensation, medical benefits, and 401K.