Telephonic Patient Scheduler & Care Coordinator

Talentify; St. Louis (MO); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision

401(k) Retirement Plan Pre-tax and R4

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Résumé du poste

Actalent in Saint Louis, MO is seeking a Telephonic Medical Assistant to coordinate patient appointments and provide excellent phone-based service. The role handles high call volumes and verifies demographics and insurance.

You will schedule and reschedule, assist with referrals, document in EPIC, and support a 9-person team in a teaching clinic serving 70-100 patients.

Typical hours are Monday to Friday, 8:00 AM to 4:30 PM, with a contract-to-hire path and comprehensive benefits if eligible.

Qualifications

• Experience in a fast-paced healthcare environment.
• Strong organizational and detail-oriented skills.

Responsabilités

• Schedule, reschedule, and cancel patient appointments.
• Answer inbound calls and make outbound calls regarding scheduling.
• Coordinate follow-up appointments based on provider recommendations.
• Verify patient demographics and insurance information prior to scheduling.
• Ensure appointments align with provider availability and clinic guidelines.
• Contact patients regarding reminders, cancellations, waitlists, and changes.
• Assist with referral scheduling and coordination between providers.
• Review provider schedules and optimize appointment utilization.
• Document scheduling activities and patient communications in the EMR.
• Experience with the EPIC EMR system.
• Knowledge in medical assisting.
• Familiarity with CMA and RMA certifications (not required).

Connaissances

Fast-paced healthcare experience

Strong organizational skills

Detail-oriented

Formation

CMA/RMA familiarity

Outils

EPIC EMR

Description du poste

Actalent in Saint Louis, MO is seeking a Telephonic Medical Assistant to coordinate patient appointments and provide excellent phone-based service. The role handles high call volumes and verifies demographics and insurance.

You will schedule and reschedule, assist with referrals, document in EPIC, and support a 9-person team in a teaching clinic serving 70-100 patients.

Typical hours are Monday to Friday, 8:00 AM to 4:30 PM, with a contract-to-hire path and comprehensive benefits if eligible.