Patient Transport & Concierge Specialist

Highmark Health; Federal Hill (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Highmark Health is seeking a hospital transport associate responsible for moving patients, records, mail, specimens, and equipment across the facility. You will also deliver items via the pneumatic tube system and assist patients and visitors with directions.

The role requires a high school diploma or GED, confidentiality, and solid communication and organizational skills; CPR certification is preferred. This position is on-site and involves patient-facing duties within a large health system.

Qualifications

• Minimum High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to maintain the highest measure confidentiality.
• Good oral and written communication skills as well as strong organizational skills needed to maintain working relationships, with both internal and external departments and customers at all levels.
• Preferred Proficiency in dealing with customer service.
• CPR certification.

Responsibilities

• Transports inpatients and outpatients within the facility from initial start location to the destination location. (70%)
• Delivers equipment/materials and specimens to requesting department. Includes use of the pneumatic tube system. (20%)
• Serves as a Hospital ambassador and provides information and direction to patients and visitors. (5%)
• Ensures that transportation equipment is kept clean and in good working order. (5%)
• Performs other duties as assigned or required.

Skills

Oral & written communication

Confidentiality

Customer service

Education

High school diploma or GED

CPR certification

Job description

Highmark Health is seeking a hospital transport associate responsible for moving patients, records, mail, specimens, and equipment across the facility. You will also deliver items via the pneumatic tube system and assist patients and visitors with directions.

The role requires a high school diploma or GED, confidentiality, and solid communication and organizational skills; CPR certification is preferred. This position is on-site and involves patient-facing duties within a large health system.