Transport Associate - AGH - Full Time

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 21,000 - 26,000; Full time

Job summary

Highmark Health in Pittsburgh, PA is seeking a Transport Specialist to move patients, medical records, mail, specimens, and equipment within the facility, coordinating transfers from start to destination reliably.

You will use the pneumatic tube system, assist staff and visitors, keep equipment clean and functional, and support daily operations. The role requires strong customer service, problem solving, clear communication, and strict confidentiality.

Qualifications

• Proficiency in customer service.
• Strong problem-solving and decision-making skills.
• Good oral and written communication skills.
• Strong organizational skills to maintain relationships across departments.
• Ability to maintain a high level of confidentiality.

Responsibilities

• Transports inpatients and outpatients within the facility from initial start location to the destination location.
• Delivers equipment/materials and specimens to requesting department using the pneumatic tube system.
• Serves as a hospital ambassador and provides information and direction to patients and visitors.
• Ensures that transportation equipment is kept clean and in good working order.
• Performs other duties as assigned or required.

Skills

Customer service

Problem solving

Communication

Organization

Confidentiality

Job description

Transports patients, medical records, mail, specimens and equipment/materials throughout the facility.

ESSENTIAL RESPONSIBILITIES

Transports inpatients and outpatients within the facility from initial start location to the destination location.(70%)

Delivers equipment/materials and specimens to requesting department. Includes use of the pneumatic tube system. (20%)

Serves as a Hospital ambassador and provides information and direction to patients and visitors.(5%)

Ensures that transportation equipment is kept clean and in good working order.(5%)

Performs other duties as assigned or required

QUALIFICATIONS

Minimum

Proficiency in dealing with customer service.

High degree of problem solving and decision making tools.

Good oral and written communication skills

Strong organizational skills needed to maintain working relationships, with both internal and external departments and customers at all levels.

Ability to maintain the highest measure confidentiality

Additional Employment Requirements:

Act 34 Criminal Background Clearance Certificate

Act 33 Child Abuse Clearance Certificate

Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

CPR Certification (incumbents in role as of 05/01/25, must obtain by 09/01/25)

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

Our mission is to create a remarkable health experience, freeing people to be their best.

Allegheny Health Network is an integrated healthcare system in Western Pennsylvania, featuring 14 hospitals and over 2,600 physicians dedicated to comprehensive patient care.

Footprint

Where they work

Headquarters Pittsburgh, Pennsylvania