Patient Support Specialist - Multi-Clinic Travel

Azul Vision; Long Beach (CA); On-site; USD 40,000 - 56,000; Full time

Job summary

Azul Vision is seeking a Patient Support Representative to deliver outstanding front-desk service in a busy California clinic. You will greet patients, check in, verify demographics, scan insurance cards, and help with appointments.

You will also post payments, reconcile daily transactions, assist with insurance verification, and coordinate with staff to minimize wait times while keeping patient records accurate and up to date.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years in medical front office.
• Experience working with the public.
• Preferred: 2–5 years in medical reception and customer service.
• Knowledge of contracted insurance plans.
• Good verbal and written communication skills.
• Good telephone skills.
• Customer service oriented and task-focused.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet patients upon arrival and check-in.
• Answer phones and schedule appointments.
• Verify demographics and insurance information.
• Post payments and reconcile cash, card, and checks daily.
• Scan documents and manage medical records requests.
• Communicate wait times to patients and coordinate with staff.
• Ensure accuracy of doctor's orders and patient information.
• Assist with insurance verification and authorization processes.
• Maintain a clean waiting area and restock supplies.
• Take messages and relay tasks to technicians when needed.

Skills

Front desk professionalism

Verbal communication

Written communication

Phone etiquette

Customer service

Attention to detail

Data entry

Typing speed

Education

High School Diploma

Tools

Computer literacy

Document scanning

Job description

Azul Vision is seeking a Patient Support Representative to deliver outstanding front-desk service in a busy California clinic. You will greet patients, check in, verify demographics, scan insurance cards, and help with appointments.

You will also post payments, reconcile daily transactions, assist with insurance verification, and coordinate with staff to minimize wait times while keeping patient records accurate and up to date.