Patient Support Specialist

Scorpion Therapeutics; Nevada (MO); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Scorpion Therapeutics is seeking a Patient Support Specialist focused on rare metabolic disorders such as PKU. You will manage therapy initiation, educate patients and caregivers, and coordinate with sales and patient engagement teams to address adherence barriers across pediatric and adult populations.

The role requires a Bachelor's degree with 5+ years in clinical nutrition, nursing, or patient counseling, plus licensure. Travel up to 50% is expected in a matrixed biopharma setting.

Qualifications

• Bachelor's Degree with 5+ years in clinical nutrition, nursing, or patient counseling.
• Active Dietitian/Nursing license or Master’s degree preferred.
• Experience with metabolic disorders, motivational interviewing, and patient logistics essential.
• Strong communication, problem-solving, organization, and proficiency in Microsoft Office.

Responsibilities

• Manage therapy initiation and coordinate with sales and patient engagement teams.
• Educate patients and caregivers via phone or video.
• Address adherence barriers and support transition milestones.
• Ensure compliance with regulations and document interactions accurately.
• Serve as PKU subject-matter expert within Patient Services.
• Contribute to workflow improvements within a matrixed biopharma setting.

Skills

Communication

Problem solving

Organization

MS Office

Education

Bachelor's degree

Dietitian/Nursing license

Master's degree (preferred)

Tools

EMR/CRM

Job description

Role: Patient Support Specialist focusing on rare metabolic disorders like PKU, providing case management, patient education, and adherence support.

Responsibilities

manage therapy initiation, coordinate with sales and patient engagement teams, educate patients/caregivers via phone/video, address adherence barriers, support transition milestones, and ensure compliance with regulations. Serve as PKU subject matter expert within Patient Services, contribute to workflow improvements, and document interactions accurately.

Qualifications

Bachelor's Degree with 5+ years in clinical nutrition, nursing, or patient counseling; active Dietitian/Nursing license or Master's preferred. Experience with metabolic disorders, motivational interviewing, and patient logistics essential. Skills include strong communication, problem-solving, organization, and proficiency in Microsoft Office. Preferred: experience in rare disease patient services, familiarity with EMR/CRM, bilingual abilities, and knowledge of industry compliance.

Work requires up to 50% travel; preferred location is U.S. West Coast (Pacific Time Zone).

High-value specifics include focus on rare inherited metabolic disorders, patient-centered support across pediatric and adult stages, and collaboration within a matrixed team in a biopharma setting.