Patient Support Specialist

Scorpion Therapeutics; California (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel up to 50%

Job summary

Scorpion Therapeutics is seeking a Patient Support Specialist focused on rare diseases such as PKU. The role centers on educating patients, promoting therapy initiation, and maintaining adherence across pediatric and adult populations.

Responsibilities include disease-specific education via phone/video, collaboration with sales and clinical teams, and addressing barriers to adherence while ensuring privacy and regulatory compliance.

Qualifications

• Bachelor's degree plus 5+ years in clinical nutrition, nursing, or patient counseling with adherence support skills.
• Active Dietitian or Nursing license or Master’s degree preferred.
• Experience with PKU or metabolic disorders across all ages; proficiency in motivational interviewing and patient coaching.

Responsibilities

• Provide disease-specific education via phone or video.
• Collaborate with sales and clinical teams to support therapy initiation and ongoing patient engagement.
• Identify and address adherence barriers and support life-stage transitions.
• Ensure compliance with privacy and regulatory standards (HIPAA).
• Serve as PKU subject matter resource within Patient Services and contribute to workflow and educational material development.

Skills

Motivational interviewing

Patient coaching

Adherence support

Interpersonal skills

Education

Bachelor's degree

Master's degree

Dietitian/Nursing license

Nursing license

Tools

EMR/CRM systems

Job description

Role: Patient Support Specialist specializing in rare diseases (e.g., PKU), focusing on patient education, adherence, and logistical coordination across pediatric and adult populations.

Responsibilities

provide disease-specific education via phone/video, collaborate with sales and clinical teams to support therapy initiation and ongoing patient engagement, identify and address adherence barriers, support life-stage transitions, and ensure compliance with privacy and regulatory standards. Serve as a PKU subject matter resource within Patient Services, contribute to workflow and educational material development, and elevate safety concerns when necessary.

Requirements

• Bachelor's degree plus 5+ years in clinical nutrition, nursing, or patient counseling with demonstrated adherence support skills;
• active Dietitian/Nursing license or Master's degree preferred.
• Experience with PKU or metabolic disorders across all ages, proficiency in motivational interviewing and patient coaching, and strong interpersonal skills are essential.

Preferred

• experience in rare disease patient services, familiarity with EMR/CRM systems, bilingual abilities, and knowledge of industry-specific compliance.

Travel up to 50%, with a preferred candidate location on the U.S. West Coast (Pacific Time Zone).

High-value biopharma specifics include a focus on metabolic/rare diseases, patient-centered support, compliance with HIPAA and industry standards, and collaboration with cross-functional teams to promote treatment adherence and support transitions.