Patient Support & Scheduling Specialist — $1K Bonus

Community Care Physicians; Malden Bridge (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid holidays

Paid time off

Job summary

Community Care Physicians' Albany Family Medicine office is hiring a full-time Patient Support Specialist to join their team. This 40-hour work week runs Monday–Friday 8:00am–4:30pm with a recruitment and retention bonus up to $1,000.

You will greet patients, check them in, handle calls, schedule appointments, verify insurance, and maintain the provider's daily schedule while upholding strict confidentiality and high patient service standards.

Qualifications

• High school graduate or equivalent; additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.

Responsibilities

• Greeting and checking in patients when they arrive to the office.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain patient signature on the appropriate waiver(s) according to insurance requirements.
• Organize and monitor the provider's daily schedule.
• Maintain timely patient flow.
• Verify patient insurance coverage/demographic information at each visit and update when necessary.

Job description

Community Care Physicians' Albany Family Medicine office is hiring a full-time Patient Support Specialist to join their team. This 40-hour work week runs Monday–Friday 8:00am–4:30pm with a recruitment and retention bonus up to $1,000.

You will greet patients, check them in, handle calls, schedule appointments, verify insurance, and maintain the provider's daily schedule while upholding strict confidentiality and high patient service standards.