Patient Support Rep – Clinic Front Desk & Scheduling

MultiCare; Olympia (WA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Generous PTO

Tuition assistance

Career development

Job summary

MultiCare Capital Medical Center in Olympia, WA, seeks a Patient Support Representative for the physician practice. The role requires friendly, professional communication, data entry accuracy, and HIPAA compliance in a fast-paced front desk environment.

You will handle patient scheduling, manage telephone inquiries, access the EMR within approved limits, and print/scan records while upholding clinic guidelines.

Qualifications

• Highschool diploma or GED or equivalent.
• Ability to meet hospital hiring standards.
• One year of experience.

Responsibilities

• Assist with patient scheduling and telephone management.
• Perform accurate data entry and record keeping.
• Access EMR within scope to locate files and print records.
• Adhere to HIPAA and clinic guidelines.

Skills

English fluency

Data entry

Communication

HIPAA awareness

Education

High school diploma or GED

Tools

EMR access

Scheduling system

Job description

MultiCare Capital Medical Center in Olympia, WA, seeks a Patient Support Representative for the physician practice. The role requires friendly, professional communication, data entry accuracy, and HIPAA compliance in a fast-paced front desk environment.

You will handle patient scheduling, manage telephone inquiries, access the EMR within approved limits, and print/scan records while upholding clinic guidelines.