Patient Support & Medical Records Coordinator

US-Department-of-Veterans-Affair; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

The U.S. Department of Veterans Affairs Medical Center in Lexington, KY seeks a Medical Support Assistant to support the Patient Support Section within Health Administration Service on-site at the Lexington facility.

Primary duties include scheduling and rescheduling patients, interviewing for appointments, referring patients to clinics, and verifying insurance and patient information in electronic health records. Applicants must meet citizenship, education, and English proficiency requirements.

Qualifications

• Scheduling and rescheduling patients for treatment.
• Interviewing patients for appointments.
• Refer patients to other medical clinics and provide information for policy resolution.

Responsibilities

• Reviewing and documenting medical outpatient and inpatient records and insurance data.
• Entering and updating patient information in electronic systems.
• Coordinating information and actions related to patient care and services.
• Scheduling medical appointments in a clinical setting.

Skills

Scheduling

Customer service

Medical terminology

Communication

Education

High school diploma / GED

Tools

Electronic health records

Scheduling systems

Job description

The U.S. Department of Veterans Affairs Medical Center in Lexington, KY seeks a Medical Support Assistant to support the Patient Support Section within Health Administration Service on-site at the Lexington facility.

Primary duties include scheduling and rescheduling patients, interviewing for appointments, referring patients to clinics, and verifying insurance and patient information in electronic health records. Applicants must meet citizenship, education, and English proficiency requirements.