Patient Support Lead – OB/GYN Call Center

UNLV Health; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

12+ Paid Holidays per year

20+ PTO days per year

3% 401K Contribution

Medical, Dental, and Vision benefits

Job summary

UNLV Health is seeking a Patient Support Representative Lead in Las Vegas, NV. This role involves training staff, handling escalated issues, and scheduling appointments. Candidates must have at least 3 years of healthcare experience and a High School Diploma or GED.

Benefits include paid holidays, PTO, and medical coverage starting from the first month. Bilingual candidates are preferred, and prior supervisory experience is desired.

Qualifications

• 3 years healthcare experience required.
• Ability to type 30WPM.
• Prior Supervisory Experience: 1-2 years in healthcare or call center.

Responsibilities

• Conduct training of new employees.
• Handle escalated issues and provide guidance.
• Schedule appointments and resolve patient inquiries.

Skills

Healthcare experience

Bilingual English/Spanish

Verbal and Written communication

Proficient with computers

Education

High School Diploma or GED equivalency

Tools

MS Word

MS Excel

Job description

UNLV Health is seeking a Patient Support Representative Lead in Las Vegas, NV. This role involves training staff, handling escalated issues, and scheduling appointments. Candidates must have at least 3 years of healthcare experience and a High School Diploma or GED.

Benefits include paid holidays, PTO, and medical coverage starting from the first month. Bilingual candidates are preferred, and prior supervisory experience is desired.