Patient Specialist: Smooth Intake & Care Flow

CenterWell; Lexington (KY); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

CenterWell Senior Primary Care is seeking a dedicated Medical Assistant to ensure patients are prepared before their visit. In this onsite role, you will support clinicians by handling intake, documentation, and communications, enabling doctors to focus on medical decisions.

You will verify medications and allergies, document patient histories, and perform screenings as needed, while maintaining HIPAA and safety standards in a collaborative team setting.

Qualifications

• HIPAA & Safety policies – Protect privacy and follow safety rules.
• Infection prevention and OSHA – Apply infection control and safety standards.
• Computer literacy and healthcare software familiarity.
• Deliver responsive, patient-centered support.
• Accurately record patient care information.

Responsibilities

• Intake & clinical rooming: verify meds, allergies, patient history, screenings as needed.
• Inbox & worklist management: route messages, labs, pharmacy follow-ups for same-day touch.
• Education & loop-back: confirm patient understanding by repeating instructions.
• Support care coordination to keep clinical flow smooth.

Skills

Patient-centered support

Accurate documentation

Practical patient care

Emotional intelligence

Team collaboration

Education

MA training program

Job description

CenterWell Senior Primary Care is seeking a dedicated Medical Assistant to ensure patients are prepared before their visit. In this onsite role, you will support clinicians by handling intake, documentation, and communications, enabling doctors to focus on medical decisions.

You will verify medications and allergies, document patient histories, and perform screenings as needed, while maintaining HIPAA and safety standards in a collaborative team setting.