Patient Specialist: Onsite Intake & Care Coordination

humana; Biloxi (MS); On-site; USD 39,000 - 51,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement

Paid time off

Job summary

Humana, CenterWell Senior Primary Care, seeks an onsite Medical Assistant to support patients from check-in to doctor visit. You will prepare patients for exams, verify medications and allergies, document histories, and perform targeted screenings as needed.

You will manage EMR inbox tasks for efficient flow and ensure patients understand next steps through loop-back discussions, improving care coordination and safety. This role emphasizes accuracy, compassionate communication, and teamwork.

Qualifications

• HIPAA & safety policies to protect privacy.
• Infection control and safety standards are applied.
• Proficient with computer systems for patient records.

Responsibilities

• Intake & Clinical Rooming with meds, allergies, histories, and screenings.
• Inbox & Worklist Management in the EMR to achieve same-day touchpoints.
• Educate patients and confirm understanding via loop-back to reduce errors.

Skills

HIPAA & Safety policies

Infection control

OSHA guidelines

Computer literacy

Patient-centered support

Education

MA training program or 3 years experience

Tools

EMR system

Job description

Humana, CenterWell Senior Primary Care, seeks an onsite Medical Assistant to support patients from check-in to doctor visit. You will prepare patients for exams, verify medications and allergies, document histories, and perform targeted screenings as needed.

You will manage EMR inbox tasks for efficient flow and ensure patients understand next steps through loop-back discussions, improving care coordination and safety. This role emphasizes accuracy, compassionate communication, and teamwork.