Onsite Patient Care Specialist

Humana / CenterWell; United States; On-site; USD 48,000 - 66,000; Full time

Job summary

Humana / CenterWell seeks an onsite Medical Assistant to support patients before visits, handling intake, basic vitals, medication/allergy verification, and history documentation. You will perform validated screenings as needed to help doctors focus on medical decisions.

You will manage the EMR inbox with routing rules to ensure same-day touches, educate patients using loop-back, and collaborate with care teams to maintain accurate records and smooth flow.

Qualifications

• HIPAA & Safety policies – Protects privacy and follows safety requirements.
• Infection prevention and OSHA – Applies infection control and safety standards.
• Computer literacy

Responsibilities

• Intake and clinical rooming with med/allergy verification and history documentation.
• EMR inbox/worklist management to achieve same-day touch for tasks.
• Education and loop-back to ensure patients understand next steps.

Skills

Delivers patient-centered support

Accurately records patient data

Practical patient care techniques

Emotional intelligence

Team collaboration

Clear compassionate communication

Education

MA training program graduate or 3 years experience

Tools

EMR systems

Job description

Humana / CenterWell seeks an onsite Medical Assistant to support patients before visits, handling intake, basic vitals, medication/allergy verification, and history documentation. You will perform validated screenings as needed to help doctors focus on medical decisions.

You will manage the EMR inbox with routing rules to ensure same-day touches, educate patients using loop-back, and collaborate with care teams to maintain accurate records and smooth flow.