Patient Services Worker (Tray Line) - Healthcare

Thomas Cuisine; Phoenix (AZ); Presencial; USD 24 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off (Accrued)

Holiday Premium Pay

Medical Plans (Blue Cross)

Dental and Vision Coverage

Wellness Initiatives (Fitness)

Voluntary Life Insurance

AD&D Coverage

Retirement Plan with Company Match

DEIB commitment

Resumo da oferta

Thomas Cuisine is seeking a Patient Services Worker (Tray Line) in Phoenix, AZ to deliver patient meals with hospitality and accuracy. You’ll take bedside orders, guide menu selections, and ensure timely delivery while protecting patient dignity and safety.

Open availability is required; ServSafe and a State Food Handler Card are mandatory. This full-time, on-site role offers comprehensive benefits and opportunities to grow within a purpose-driven food service company.

Qualificações

• High school diploma or equivalent required.
• ServSafe certification required.
• State Food Handler Card required.
• Experience in foodservice or dietary-related roles preferred.

Responsabilidades

• Deliver patient trays during meal service and provide snacks or nourishment.
• Inform patients about Food and Nutrition Services offerings and obtain food preferences.
• Ensure accuracy of food items and confirm meal selections and therapeutic diet information.
• Inventory and restock supplies to proper levels.
• Respond promptly to service requests and address delays or issues.
• Maintain patient confidentiality and uphold safety and sanitation standards.
• Provide excellent customer service and maintain a positive attitude with patients, families, and staff.
• Assist with food prep, tray line duties, dish room work, and general food service tasks.
• Perform other duties as assigned by the manager.

Conhecimentos

Customer service

Communication skills

Multitasking

Professionalism

Formação académica

High school diploma or equivalent

ServSafe certification

State Food Handler Card

Descrição da oferta de emprego

Job Details

Posting Details

• • Posted on September 3, 2026

Locations

Showing 1 location Phoenix, AZ 85008, USA

• On-site
• Operations
• Full-Time
• Requisition #: PATIE008974

Description

REAL Food re-fined.

Patient Services Worker (Tray Line) - Healthcare | Location: Phoenix, AZ 85008

Compensation: $17.50-$18 per hour| Full-Time

Schedule: Open availability needed

Job Summary

Bring hospitality to healthcare! As a Patient Services Worker, you’ll create a personalized dining experience for every patient by taking bedside orders, guiding meal selections from a restaurant-style menu, and ensuring timely, accurate delivery. Your role is all about building connections—with patients and care teams—while maintaining the highest standards of professionalism. With strong knowledge of diets and a sense of urgency, you’ll help deliver meals that truly make a difference in patient care.

What You'll Do

• Delivers patient trays during meal service and delivers snacks or proper nourishment to patients.
• Informs patients of the services of the Food and Nutrition Services Department and may obtain food preferences from patients and/or family members.
• Ensures accuracy of food items being delivered to the patient and informs the patient of meal selection and any therapeutic diet information.
• Inventories and restocks goods and supplies to proper levels.
• Ensures prompt response to a request for service and follows up if delays or other problems are identified.
• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards.
• Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.
• This role includes food prep, serving on the tray line, washing patient trays in the dish room, delivering meal carts, stocking, cleaning and sanitizing and other food service duties.
• Other duties and tasks as assigned by the manager.

What You Will Bring

• High school diploma or equivalent.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to lift and carry heavy objects and stand for extended periods (up to 8 hours).
• Flexibility to work evenings, weekends, and holidays as needed.
• Current, valid ServSafe required.
• Current, valid State Food Handler Card.
• Experience in foodservice, as a dietary clerk, or in a related field preferred.
• Demonstrates strong interpersonal and communication skills, both written and verbal.
• Requires strong organizational skills, accuracy, and attention to detail.
• Professional appearance required, with grooming practices that support a safe and sanitary foodservice environment i.e. no nail polish or false eyelashes.

Physical and Sensory Requirements

• This job involves regular exposure to moving mechanical parts and a kitchen environment with fumes, airborne particles, and moderate noise. Employees must have the physical stamina to stand for long periods, lift trays, and perform repetitive tasks. Occasional exposure to wet or humid conditions, extreme temperatures, and vibration may occur. Reasonable accommodations are available for individuals with disabilities.

At Thomas Cuisine, our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our communities.

What We Offer!

Life/Work Integration

• Paid Bereavement Leave
• Paid Parental Leave
• Paid Baby Bonding Leave
• Paid Elder Care Leave
• Paid Time Off (Accrued)
• Holiday Premium Pay

Health & Wellness

• 3 Medical Plans (Blue Cross)
• Prescription, Dental, and Vision Coverage
• Reimbursed Wellness Massages (Portion of cost)
• Voluntary HSA with Company Match
• Voluntary FSA
• Free Employee Assistance Program (Behavioral Health Support)
• Access to Wellness Initiatives (Fitness Memberships, etc.)

Financial Wellness

• 401(k) Retirement Plan with Company Match
• Company-Paid Basic Life Insurance
• Company-Paid Accidental Death & Dismemberment (AD&D) Policy
• Voluntary Short-Term Disability
• Voluntary Employee, Spouse, and/or child(ren) Life Insurance, with AD&D

Plus

• A supportive, collaborative work environment
• Opportunities for growth

Who We Are

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Our people are purposeful, they care about food and quality, and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish, but also contribute significantly to the satisfaction and well-being of our growing community.

Our Commitment To You

At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.

REAL Food | Genuine Service | Enduring Relationships

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.