Patient Services Team Lead — Lead, Train & Elevate Front Office

Hmixray; Caldwell (NJ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Health Savings Account (HSA)

401(k) Employer Match

Free imaging services for immediate/家族

Job summary

RadNet in Caldwell, NJ is seeking a Patient Services Team Lead to oversee front office operations and deliver exceptional patient care. You will train staff, coordinate schedules, and ensure accurate registration and billing while maintaining a welcoming environment for patients and visitors.

The role requires strong leadership, excellent communication, and a commitment to safeguarding patient information in a fast-paced healthcare setting.

Qualifications

• 3+ years as Patient Service Representative in radiology
• Strong communication and interpersonal skills
• Ability to lead a team in a fast-paced setting

Responsibilities

• Lead a front office team and ensure smooth patient flow.
• Provide training, inspiration, and guidance to staff.
• Coordinate work schedules and assist in interviewing front office candidates.
• Greet patients and visitors in a friendly, service-oriented manner.
• Verify patient information and ensure accurate documentation and billing.
• Answer phones and schedule patients efficiently.
• Safeguard patient information and maintain confidentiality.
• Collaborate with physicians and back-office staff to support care.

Skills

Patient service

Leadership

Communication

Team building

Education

High school diploma

Job description

RadNet in Caldwell, NJ is seeking a Patient Services Team Lead to oversee front office operations and deliver exceptional patient care. You will train staff, coordinate schedules, and ensure accurate registration and billing while maintaining a welcoming environment for patients and visitors.

The role requires strong leadership, excellent communication, and a commitment to safeguarding patient information in a fast-paced healthcare setting.