Patient Services Specialist – Urology (Full-Time)

Wood County Hospital; Bowling Green (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental and vision plans

Competitive wages

Employer-sponsored 403(b)

Vacation and Holiday time

Tuition reimbursement

Job summary

Wood County Hospital is seeking a Medical Office Receptionist for the Urology department. This full-time, day-shift role emphasizes friendly patient contact, accurate scheduling, and seamless front-desk operations in a busy clinical setting.

You will greet patients, answer phones, coordinate messages, and enter scheduling data in the electronic health record while maintaining confidentiality and delivering excellent service to patients and providers.

Qualifications

• High school education or GED required.
• Experience: None (entry level).
• Certification: None.

Responsibilities

• Provide administrative and clerical support to assigned department(s) to support efficient and organized daily operations.
• Coordinate communication by answering phones, greeting patients and visitors, routing inquiries, and relaying messages accurately and timely.
• Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies and regulatory requirements.
• Accurately complete patient scheduling/registration in electronic health record to support timely, compliant patient care and billing processes.
• Maintain confidentiality and professionalism when handling patient, employee, and departmental information at all times.
• Prepare, prevent, protect and respond to support our culture of safety.
• Works hours per week in accordance with offer letter or per attributes of position at transfer request. May be expected to work longer hours as necessary.
• Other duties as assigned.

Education

High school education or GED

Job description

Wood County Hospital is seeking a Medical Office Receptionist for the Urology department. This full-time, day-shift role emphasizes friendly patient contact, accurate scheduling, and seamless front-desk operations in a busy clinical setting.

You will greet patients, answer phones, coordinate messages, and enter scheduling data in the electronic health record while maintaining confidentiality and delivering excellent service to patients and providers.