Medical Office Receptionist / Urology / Full Time / Days

Wood County Hospital; City of Utica (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Wood County Hospital is seeking a Medical Office Receptionist in the Urology department. This full-time on-site role supports patient scheduling, registration, and front-desk coordination with a focus on accuracy and confidentiality.

The position emphasizes administrative excellence, patient communication, and adherence to safety and regulatory requirements. No prior experience is required, and high school or GED is the stated education requirement.

Qualifications

• High school diploma or GED required.
• No prior experience required.
• No license or certification required.

Responsibilities

• Provide administrative and clerical support to the department to enable efficient daily operations.
• Answer phones, greet patients and visitors, route inquiries, relay messages accurately and promptly.
• Prepare and maintain documents, records, files, and reports per hospital policies and regulatory requirements.
• Accurately complete patient scheduling/registration in the EHR to support timely, compliant patient care and billing.
• Maintain confidentiality and professionalism with patient, staff, and departmental information.
• Support our culture of safety through proactive actions and awareness.
• Work hours per week as per offer letter or position attributes; longer hours may be required.
• Perform other duties as assigned.

Skills

Administrative support

Phone etiquette

Customer service

Communication

Records management

Confidentiality

Education

High school diploma or GED

Tools

Electronic Health Record (EHR)

Job description

Elevate your career at Wood County Hospital, where you’re not just a number – you’re a vital part of a team making a real difference.

Medical Office Receptionist / Urology / Full Time / Days

The Patient Services Specialist provides comprehensive administrative and clerical support to assigned department(s) by facilitating effective communication, maintaining accurate records, and supporting daily operations to ensure efficient service delivery and a positive experience for patients, staff, and providers. The Patient Services Specialist is an onsite position.

Essential Functions

• Provide administrative and clerical support to assigned department(s) to support efficient and organized daily operations.
• Coordinate communication by answering phones, greeting patients and visitors, routing inquiries, and relaying messages accurately and timely.
• Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies and regulatory requirements.
• Accurately complete patient scheduling /registration in electronic health record to support timely, compliant patient care and billing processes.
• Maintain confidentiality and professionalism when handling patient, employee, and departmental information at all times.
• Prepare, prevent, protect and respond to support our culture of safety.
• Works hours per week in accordance with offer letter or per attributes of position at transfer request. May be expected to work longer hours as necessary.
• Other duties as assigned.

Requirements

Education: High school education or GED

License: None

Experience: None

Certification: None

Preferred

Education: None

License: None

Experience: None

Certification: None

Benefit Summary

Join our team, and you’ll have access to acutting-edge facility with state of the art technology. You’llalso interact with some of the region’s top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.

We’ll also reward your hard work with:

• Great health, dental and vision plans
• Competitive wages
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Generous short term and long term disability plans
• Employer-matched 403(b)
• Employer sponsored cash balance pension plan
• Vacation and Holidaytime
• Generous tuition reimbursement
• And a lot more!