Patient Services Specialist Surgical & Hernia Center (Hybrid)

University of Washington; Seattle (WA); Hybrid; USD 33,000 - 49,000; Full time

Job summary

The University of Washington Medical Center–Northwest is seeking a Patient Services Specialist 2 to join Surgical Services and Hernia Center. This full-time role supports patient access, scheduling, and communication across the clinic team, ensuring smooth operations in a busy Seattle facility.

The position offers a 40-hour work week, day shifts, occasional telework after probation, and opportunities for career growth.

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• OR an equivalent combination of education/experience.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested.

Skills

Healthcare experience

Administrative experience

Customer service experience

Education

High school diploma or equivalent

Job description

The University of Washington Medical Center–Northwest is seeking a Patient Services Specialist 2 to join Surgical Services and Hernia Center. This full-time role supports patient access, scheduling, and communication across the clinic team, ensuring smooth operations in a busy Seattle facility.

The position offers a 40-hour work week, day shifts, occasional telework after probation, and opportunities for career growth.