Patient Services Specialist - Scheduling & Registration

Tidelands Health Group; South Carolina; On-site; USD 32,000 - 40,000; Part time

Job summary

Tidelands Health is seeking a Part-time Patient Services Representative II to register patients, verify demographic and insurance details, and support scheduling and referrals. The role focuses on delivering accurate information and a positive patient experience in a fast-paced environment.

Primary duties include pre-registering for procedures, coordinating authorizations, handling calls, and guiding patients through HIPAA privacy notices while maintaining high accuracy and compassionate service.

Qualifications

• High School Diploma or equivalent required.
• Two years of related customer experience, preferably in healthcare.
• Experience scheduling or pre-registering patients.

Responsibilities

• Register patients and verify demographic and insurance information.
• Pre-register procedures and coordinate referrals and authorizations.
• Schedule appointments and maintain patient flow.
• Answer inbound/outbound calls and provide patient instructions.
• Explain patient rights and HIPAA/privacy notices.

Skills

Customer service

Interpersonal skills

Attention to detail

Initiative

Problem solving

Education

High School Diploma or equivalent

Job description

Tidelands Health is seeking a Part-time Patient Services Representative II to register patients, verify demographic and insurance details, and support scheduling and referrals. The role focuses on delivering accurate information and a positive patient experience in a fast-paced environment.

Primary duties include pre-registering for procedures, coordinating authorizations, handling calls, and guiding patients through HIPAA privacy notices while maintaining high accuracy and compassionate service.