Patient Services Specialist - Rural Health

Agence PROvidence; Plainview (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Covenant Hosp Plainview is seeking a Patient Services Specialist to assist patients with on-site registration and arrival for both scheduled and unscheduled visits. You will collect demographic information, insurance details, and patient liability at the time of service.

You will also handle financial clearance on assigned accounts during registration downtime, greet patients professionally, and manage valuables collection while delivering basic customer service in a compassionate manner.

Qualifications

• 6 months of healthcare experience in Business office, Hospital or Medical Office setting.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic information and insurance information.
• Collect patient liability (if known) at the time of service.
• Perform financial clearance functions on assigned accounts during registration downtime.
• Provide basic customer service and handle valuables collection.
• Greet patients in a professional, friendly, and respectful manner.

Job description

Under the direction of the PAS manager, the Patient Services Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Services Specialist greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Hosp Plainview (Methodist Hosp Plainview) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 6 months of healthcare experience in Business office, Hospital or Medical Office setting.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.