Patient Services Specialist - Rural Health

Providence Health Plan Group; Plainview (TX); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental & Vision

Paid time off

Parental leave

Disability insurance

Job summary

Providence Health Plan Group's Patient Services Specialist assists patients during on-site registration and arrival for both scheduled and unscheduled visits, collecting demographics, insurance information, and patient liability at the time of service.

The role also handles financial clearance for assigned accounts during registration downtimes and supports miscellaneous client services, including valuables collection, while delivering courteous, professional service to promote positive

Qualifications

• 6 months of healthcare experience in Business office, Hospital or Medical Office setting.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic information and insurance details.
• Collect patient liability at the time of service.
• Perform financial clearance functions on assigned accounts during registration downtimes.
• Provide basic customer service and handle miscellaneous client service tasks.

Skills

Customer service

Demographic data collection

Insurance information handling

Job description

Description

Under the direction of the PAS manager, the Patient Services Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Services Specialist greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

About Providence

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Hosp Plainview (Methodist Hosp Plainview) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 6 months of healthcare experience in Business office, Hospital or Medical Office setting.

Why Join Providence

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Location & Compensation

• Address: TX Plainview 2601 Dimmitt Rd
• Work Location: Covenant Health Plainview & Ctr for Outpt Diabetes Ed
• Job Schedule: Full time
• Job Shift: Day
• Career Track: Admin Support
• Workplace Type: On-site
• Pay Range: $15.40 - $23.08
• The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.