Associate Patient Services Specialist

Covenant-Health; Lubbock (TX); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Covenant Medical Group in Texas is seeking an Associate Patient Access Representative to assist patients during on-site registration and arrival for scheduled and unscheduled visits. The role emphasizes accurate collection of demographic and insurance information and timely handling of patient liability when known.

You will perform financial clearance on assigned scheduled accounts during registration, and handle miscellaneous client service activities while greeting patients in a friendly,

Qualifikationen

• Demonstrated knowledge of revenue cycle structure.
• Familiar with hospital information systems and able to maintain computer/office equipment.
• Ability to complete assigned tasks and responsibilities.

Aufgaben

• Assist patients during on-site registration and arrival for visits.
• Collect accurate demographic and insurance information.
• Collect patient liability information when known.
• Perform financial clearance on assigned scheduled accounts during registration.
• Provide basic customer service and greet patients in a professional manner.

Kenntnisse

Revenue cycle knowledge

Hospital information systems

Customer service

Tools

Hospital Information Systems (HIS)

Jobbeschreibung

Description

Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

Providence caregivers are not simply valued - they’re invaluable. Join our team at Covenant Medical Group in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Demonstrated some knowledge of revenue cycle structure.
• Familiar with hospital information systems; maintain computer and office equipment skills.
• Ability to complete assigned