Patient Services Specialist — Registration & Scheduling

The MetroHealth System; Beachwood (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The MetroHealth System is seeking a Patient Services Representative in Beachwood to serve as the first contact for ambulatory patients. You will gather demographic and payor data to support proper reimbursement and ensure accurate patient registration, scheduling, and pre-certification for services.

This role requires HS diploma or GED, 1 year in medical billing or registration (or related education), and CHAA certification. A PSR screening and post-employment test are mandatory."

Qualifications

• HS Diploma or equivalency required.
• One year of work experience in medical billing or patient registration, or related education.
• Possess CHAA certification.
• Must pass PSR pre-employment test with 75%+ and post-employment test with 80%+.

Responsibilities

• Serves as preliminary contact for ambulatory practice and pathology patients.
• Gathers and analyzes patient demographic and payor data to achieve optimal reimbursement.
• Ensures appropriate patient registration, scheduling, pre-certification and authorization for services.
• Upholds The MetroHealth System mission, values and customer service standards.

Skills

Medical billing

Patient registration

Education

HS Diploma or GED

CHAA certification

Job description

The MetroHealth System is seeking a Patient Services Representative in Beachwood to serve as the first contact for ambulatory patients. You will gather demographic and payor data to support proper reimbursement and ensure accurate patient registration, scheduling, and pre-certification for services.

This role requires HS diploma or GED, 1 year in medical billing or registration (or related education), and CHAA certification. A PSR screening and post-employment test are mandatory."