Patient Services Specialist - PT Front Desk

Spine & Sport Physical Therapy; San Diego (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Paid time off

Student loan repayment options

Professional development

Job summary

Spine & Sport Physical Therapy, through Physical Rehabilitation Network, seeks a Patient Services Representative to support front desk operations and patient experience in our San Diego clinic.

You will greet patients, schedule appointments, collect information, and coordinate with clinical staff while upholding a friendly, professional environment. Benefits include medical, vision, dental, PTO, and loan repayment options.

Qualifications

• High school diploma or equivalent; healthcare administration knowledge is a plus.
• Proficiency with office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced setting.
• Attention to detail and accuracy in handling patient information.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information, insurance details, and documentation.
• Support a positive clinic culture by addressing patient needs during transitions of therapy.
• Maintain front office organization and assist with routine tasks as needed.
• Coordinate with clinical staff to ensure a seamless patient experience.

Skills

High school diploma

Healthcare administration

Office software

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Job description

Spine & Sport Physical Therapy, through Physical Rehabilitation Network, seeks a Patient Services Representative to support front desk operations and patient experience in our San Diego clinic.

You will greet patients, schedule appointments, collect information, and coordinate with clinical staff while upholding a friendly, professional environment. Benefits include medical, vision, dental, PTO, and loan repayment options.