Patient Services Specialist - Physician Office & Scheduling

Bon Secours Mercy Health; Mason (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health in Mason, OH is seeking a Patient Services Representative to be the first line of quality service. Responsibilities include patient registration, verifying demographics, collecting insurance cards, and scheduling appointments.

You will explain financial options, maintain accurate medical records, support other locations as needed, and uphold compassionate customer service. High school diploma required; healthcare registration experience preferred.

Qualifications

• High School Diploma or GED required.
• Experience in patient registration/healthcare preferred.
• Strong customer service and communication skills.

Responsibilities

• Serves as the primary point of contact between patients and physician practices.
• Processes patient registration, verifies demographics, collects insurance information and IDs.
• Schedules appointments and enters data for scheduling into the system.
• Explains financial options to patients and updates medical records accurately.
• May cover other physician practice locations as needed.

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health in Mason, OH is seeking a Patient Services Representative to be the first line of quality service. Responsibilities include patient registration, verifying demographics, collecting insurance cards, and scheduling appointments.

You will explain financial options, maintain accurate medical records, support other locations as needed, and uphold compassionate customer service. High school diploma required; healthcare registration experience preferred.