Patient Services Specialist OB/GYN (Rotating Clinics)

Advocate Health; Buffalo Grove (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Education assistance

Job summary

Advocate Health’s Patient Service Representative role at AMG Park Ridge rotates through six OB/GYN clinics in the Park Ridge/Des Plaines area, requiring reliable transportation and flexible scheduling. The position is full-time with 40 hours per week, Monday through Friday, 7:00 AM to 5:00 PM, and Saturday mornings occasionally.

You’ll handle patient scheduling, billing entries, registration and records, and assist clinicians in delivering compassionate care as part of a supportive ambulatory

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult callers/customers/patients.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Advocate Health’s Patient Service Representative role at AMG Park Ridge rotates through six OB/GYN clinics in the Park Ridge/Des Plaines area, requiring reliable transportation and flexible scheduling. The position is full-time with 40 hours per week, Monday through Friday, 7:00 AM to 5:00 PM, and Saturday mornings occasionally.

You’ll handle patient scheduling, billing entries, registration and records, and assist clinicians in delivering compassionate care as part of a supportive ambulatory