OB/GYN Patient Services Coordinator (Rotating Clinics)

Advocate Aurora Health; Park Ridge (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Job summary

Advocate Medical Group (AMG) in Park Ridge, IL, is seeking a Patient Service Representative to provide efficient, high-quality customer service and practice support. The role involves scheduling, coding, registration and billing, with payment collection at the point of service and accurate entry into the patient accounting system.

PSRs will rotate across six AMG OB/GYN clinics, working five 8-hour shifts per week (Mon-Fri 7:00 AM–5:00 PM, Sat 9:00 AM–1:00 PM, approx. once per month).

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provide efficient, quality customer service and practice support through scheduling, coding, registration and billing.
• Assist clinical staff by entering accurate billing information, collecting payment at time of service, and maintaining up-to-date patient records.
• Support patient services and contribute to a seamless, compassionate experience across locations.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Advocate Medical Group (AMG) in Park Ridge, IL, is seeking a Patient Service Representative to provide efficient, high-quality customer service and practice support. The role involves scheduling, coding, registration and billing, with payment collection at the point of service and accurate entry into the patient accounting system.

PSRs will rotate across six AMG OB/GYN clinics, working five 8-hour shifts per week (Mon-Fri 7:00 AM–5:00 PM, Sat 9:00 AM–1:00 PM, approx. once per month).