Patient Services Specialist - Medical Office

Dignity Health; California; On-site; USD 34,000 - 39,000; Full time

Job summary

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients, manage phone calls, and support clinic operations. You will verify insurance, collect demographics, and schedule appointments using the electronic practice management system.

Strong customer service and organizational skills are essential to ensure smooth daily operations. Candidates should have at least six months in outpatient reception or equivalent experience, with a high school diploma.

Qualifications

• Six (6) months' experience in an outpatient setting as a Medical Office Receptionist preferred; or equivalent high-volume customer service experience.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills are essential.
• Keyboarding skills and ability to use standard office equipment.

Responsibilities

• Greet patients and act as primary contact for clinic visitors.
• Collect and update demographics and insurance information.
• Verify health plan eligibility and communicate messages.
• Schedule appointments using the practice management system.
• Perform clerical duties to support daily clinic operations.

Skills

Phone reception

Customer service

Interpersonal skills

Organizational skills

Keyboarding

Education

High School diploma

Equivalent experience

Tools

Electronic practice management system

Job description

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients, manage phone calls, and support clinic operations. You will verify insurance, collect demographics, and schedule appointments using the electronic practice management system.

Strong customer service and organizational skills are essential to ensure smooth daily operations. Candidates should have at least six months in outpatient reception or equivalent experience, with a high school diploma.